Terms and Conditions of Lotus365

Agreeing to the Terms

By using our platform, you agree to follow these terms, along with our Privacy Policy. Please read them carefully so you know what is expected.

Who Can Use Lotus365

• Age Limit: To use Lotus365 website, you need to be 18 or older. We might ask for proof of age to verify your eligibility. If we cannot verify your age, your account may be temporarily blocked.
• Follow Your Local Laws: It is your responsibility to make sure online betting is allowed in your area. You must follow any rules or laws in your region.

Signing Up and Verification

• Making an Account: To start using Lotus365, you will need to register an account. Please provide accurate information during registration.
• Verifying Your Identity: We may ask for ID proof, like your ID card or a utility bill, to confirm your identity. If verification is not completed, your account may be suspended.

Deposits and Withdrawals

• Payment Options: We provide secure deposit and withdrawal options like credit/debit cards, bank transfers, and e-wallets.
• Transaction Limits: Certain minimum and maximum limits might apply based on your account type and chosen payment method.
• Transaction Fees: Some transactions may have fees. These will be shown to you before completing any transaction.

Betting Rules and Conduct

• Placing Bets: Before placing bets, please read our betting rules, covering different bet types, odds, and how bets are settled.
• Bet Limits: Limits on bet amounts vary based on the type of bet, event, and other factors.
• No Fraud: Fraudulent or harmful behaviour is not allowed. Violating rules may lead to suspension or termination of your account.

Playing Responsibly

• Self-Exclusion Options: We offer options to help you stay in control, like setting limits or temporarily blocking your account.
• Support for Problem Gambling: If you feel you are developing a gambling problem, we provide resources and links to organizations that can help.

Keeping Your Account Secure

• Protecting Your Account: Keep your Login details and password secure. Let us know if you notice any suspicious activity.
• Handling Personal Information: Your information is handled with care according to our Privacy Policy.

Account Termination and Suspension

• Ending Your Account: We reserve the right to terminate your account for any reason, such as rule violations.
• Temporary Suspension: If we suspect a rule breach, we might temporarily suspend your account.

Respecting Lotus365’s Brand

• Our Logo and Brand: You cannot use our brand, logo, or materials without permission.
• For Personal Use Only: The Lotus365 website and its content are meant for personal use, not commercial purposes.

User Responsibilities

• Accurate Information: Provide accurate details during registration. Inaccurate info could lead to account suspension.
• Keeping Your Account Safe: Do not share your Login details or use another person’s account.
• Updating Contact Details: Keep your contact info up-to-date so we can reach you if needed.

Betting Policies

• Odds and Payments: We work hard to ensure accurate odds, but errors can happen. In such cases, we have the right to correct them.
• Cancelled Events: If an event is cancelled, we may void or adjust bets based on the situation.
• Voiding Bets: Bets may be voided due to technical issues, obvious errors, or events beyond our control.
• Respectful Behaviour: We expect respectful behaviour towards our staff and other users. Abusive behaviour may lead to suspension or termination.

Handling Disputes

• Resolving Issues: If you have a problem with a bet or anything else, contact our customer support. We will do our best to resolve it fairly.
• Arbitration: If a dispute is not resolved, both parties agree to binding arbitration as per the rules of our jurisdiction.

Promotions and Bonuses

• Promotion Rules: All promotions and bonuses come with specific rules. Make sure you understand them before joining.
• Fair Use of Bonuses: Bonuses are for recreational use. Misusing bonuses or engaging in fraud may lead to account suspension.

Changes to Terms and Conditions

• Updates and Notifications: We may update these terms at any time. Any changes will be shared with you.
• Accepting Changes: By continuing to use Lotus365 after any updates, you agree to the new terms.

Service Termination

• Stopping Services: We may stop or end services anytime. We will try to handle all pending bets and funds appropriately.
• No Liability: We are not responsible for service stoppages due to unforeseen events or maintenance.

Limiting Our Responsibility

• No Guarantees: We do not guarantee 100% accuracy or reliability of services. Use the platform at your own risk.
• Your Responsibility: You agree to cover any claims or expenses if they arise from your use of our services or breaking these terms.

Jurisdiction and Law

• Governing Law: These terms follow the laws of our registered jurisdiction.
• Resolving Disputes: Disputes will be handled in the courts of our jurisdiction.

For more details on our mission, policies, and support, visit our About Us page or reach out via Contact Us.